Privacy Policy
Effective Date: April 26, 2026
1. Introduction
Longwood Flooring Company ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information You Provide: When you fill out our contact form, call us, or request a quote, we may collect your name, phone number, email address, and details about your flooring project.
- Automatically Collected Information: When you visit our website, we may automatically collect certain information including your IP address, browser type, device type, pages visited, and the date and time of your visit.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to improve your experience and analyze website traffic. You can control cookies through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, quote requests, and service questions.
- Schedule consultations and coordinate flooring installation services.
- Communicate with you about your project, including follow-ups and service updates.
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our rights.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing forms, or providing services (e.g., Netlify for form processing).
- Legal Requirements: We may disclose information if required to do so by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, sale, or transfer of business assets, your information may be transferred as part of that transaction.
5. Advertising and Analytics
We may use third-party advertising and analytics services (such as Google Ads, Meta/Facebook Ads, and Google Analytics) that may collect information about your visits to our website. These services may use cookies and similar technologies to serve ads based on your prior visits and to measure ad effectiveness. You can opt out of personalized advertising through your browser settings or by visiting:
- Google: adssettings.google.com
- Meta/Facebook: facebook.com/settings/?tab=ads
- Network Advertising Initiative: optout.networkadvertising.org
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for the duration of any business relationship and a reasonable period afterward.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate information.
- The right to request deletion of your personal information.
- The right to opt out of certain data processing activities.
To exercise any of these rights, please contact us using the information below.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, you may contact us at:
Longwood Flooring Company
7901 4th St N Suite 300
St. Petersburg, FL 33702
Phone: 407-450-5353